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Shipping & Returns

Shipping & Returns

Shipping

All orders are carefully packaged and dispatched via secure courier. Domestic orders typically arrive within 3–5 business days; international orders within 7–14 business days.

  • Shipping cost is calculated based on destination and weight.
  • Free shipping on orders of €500 and above.
  • A tracking number is sent by email once your order is dispatched.

Packaging

Pieces are delivered in their original protective packaging and box. For gift wrapping options please contact us.

Returns Policy

As ebru pieces are unique, one-of-a-kind works of art, returns are not accepted except in cases of damage or incorrect item.

If your piece arrives damaged, please notify us with photographs within 48 hours of receipt.

Last updated: 30 May 2026

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